🎉 Exciting times ahead for our WhatsApp users! We’ve been hard at work, and we’re thrilled to unveil some game-changing features and improvements that will elevate the messaging experience. Dive in to discover what’s new!
🆕 What’s New
Elevated Conversations with Attachment Support:
▸ Your clients can now engage more vividly by sending and receiving attachments directly through Conversations.
▸ Sending is possible only during ongoing conversations with the customer. Support for attachments via template coming soon.
▸ A variety of formats are supported to cater to diverse needs:
– Image (Max 5MB)
– Video (Max 16MB)
– Audio (Max 16MB)
– Document (Max 100MB)
– Static Sticker (Max 100KB)
– Animated GIF Sticker (Max 500KB)
▸ Attachments remain accessible for 30 days, ensuring your clients have ample time to utilize them.
Threaded Replies for Enhanced Clarity:
▸ your clients can now handpick messages and reply directly, ensuring clarity and context in every conversation.
▸ When customers reply to specific messages, the same will be reflected seamlessly in the conversations WA tab.
⚡ Improved
Enhanced Message Handling:
▸ WhatsApp failed message can be sent again now when you click on “Unsuccessful” or the “Retry” icon
🐞 Fixed
– The redirect issue experienced when no WA templates were available has been addressed.
– Edit Template action had a rendering and system crash issue on WebApp, this is fixed now.
– In case of no quality score for a Template, the template listing was failing, which is fixed now.
– Error messages have been refined for accuracy, especially the one related to the Facebook Signup tab closure.
– Custom field values were not getting replaced in actual Outbound WA messages, this is fixed now.
📚 Before you embark on the journey, discover more about WhatsApp Full Setup Guide for Agency 👈