We are introducing ‘Sticky Filters‘ in Conversations, which will allow users to preserve their selected filters and sorting preferences until they decide to clear them.
✨ What’s new?
In all of the following scenarios, selected filters and sort options will remain intact:
– Navigating to Other Modules in the Same Location: Switching between modules like opportunities, contacts, calendars, and more won’t affect conversation filters and sorting. The last visited tab also stays preserved if a user navigates to any other module in the same location
– Refreshing the Page: Users can refresh the page or close it and relaunch the page without having to reapply their filters and sorting preferences
– Switching Locations in an Agency (According to User Permissions): Users can switch locations within an agency, and their conversation filters and sorting settings will stay consistent.
– Logging Out and Back In: Even after logging out and then logging back in, users will find their chosen conversation filters and sorting preferences preserved.
✨ Impact on Users
This improvement will provide a more seamless and efficient experience for users to manage conversations.
– Effortless Navigation: Users can enjoy a consistent experience as their chosen filters and sorting makes conversations easier to manage.
– Time-Saving: Users can save time without having to reapply filters or sorting options each time they return to conversations
