Feature Update: Restore Deleted Workflows

What is this Feature?

– This feature gives the ability to the user to restore the workflows that are deleted.

How to Restore Deleted Workflows?

– A new tab named “Deleted” is added to the workflow list page.

– User can go to the tab and all the workflows that are deleted will populate here.

– Users can click the “Restore” button for the workflow they want to restore.

Permissions?

– Only the Location and Agency Admins will have the functionality to use this feature.

– The restored workflow will not restore the permission it had before getting deleted, it will move to the root level.

FAQs

Q: For how long will the deleted workflows be present in the “Deleted” tab?

A: The workflows will be removed from the “Deleted” tab after 90 days.

Q: Can I delete the workflow I just restored?

A: No, the restored workflows can’t be deleted for the next 48 hours.

Q: Will my workflow be in a published state post restoring?

A: No, upon successful restoration, the workflow will be placed in the Draft stage.

Q: Will all the information be available in the workflow after restoring it?

A: Below mentioned are the features related to the workflow that is being restored –

– On restoring a workflow the contact information in the enrolment history and execution logs will stay intact.

– If any contacts are in the wait step, those will get removed from that particular execution

– The restored workflow will retain its original triggers and actions with the same configuration.

– If there were any contacts in the workflow when it was deleted, those won’t be restored.

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