– Businesses users will now be able to see the customer lifetime value (LTV) inside the contact details page under the Payments tab
– This will also mention the date from which the contact has turned into a customer, i.e, the date on which the contact made the first payment
– Business users will also have the capability to charge a saved card on file or a new card for the contact without leaving the contacts page.
– This solves major use cases of charging a card on file or recording a payment for the customer while on call or in-store. This will allow to charge a customer instantly for any custom amount and have the transaction registered in the CRM
– Customer LTV and customer association date will only take live payments into consideration
– This is available under Labs and enabled ON by default. Users have the option to disable it under Settings > Labs
