Feature Update: @Mention or Tag Profile in Social Planner

What’s New?

– Social Planner now allows users to add @Mentions to their posts.

– @Mentions will work for socials like Facebook, Linkedin, and Twitter (X) and plain text will be available on Instagram, Tiktok and GMB.

– @Mentions will be the search for public profiles or pages.

– If more than one social channel is used, it will ask to customise the post for each channel to be enabled to allow users to search by name, followers, and social-wise.

How It Helps?

1. Improves Post engagement for customers

2. Brands and influencers often use @Mentions strategically to cross-promote each other’s content.

3. On some platforms, @Mentions contributes to the searchability of content.

How Does It Work?

1. Go to Marketing > Social Planner

2. Create a new Post

3. While creating a new post, select the socials

4. After selecting the social, if there is more than one social channel, it will ask you to enable the customise for each channel option.

5. Once you get that, you can add @ and follow the word to search for the tagged user with the username, followers, and social profile to identify.

Note: This will not work in CSV and other options.

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