Overview
We have made a couple of enhancements to the IVR feature, addressing challenges based on real observations and valuable user feedback!
Details
1. IVR Recording in Conversations!: Voicemail recordings are no longer hidden in Enrollment settings. Now, users can find them in
2. Conversations under Contact View: Help Text Magic! Say goodbye to tooltips, and welcome clear guidance! We’ve added help text for Actions and Fields, ensuring users navigate IVR configurations with confidence. This will make the IVR setup a whole lot smoother.
Document: IVR (Triggers and Actions)
