Feature Update: Error Notifications in Workflows

What’s New?

We’re excited to introduce a new feature in workflows! Users will now receive emails and have a dedicated section to view workflows that contain errors.

New Workflow Settings Section: A new Workflow Settings option is available. Clicking this will take users to a settings page where they can configure email notifications.

“Needs Review” Tab: A new tab on the workflows list page called Needs Review displays all workflows containing an error.

Automated Error Notifications: An email will automatically be sent to sub-account admins whenever there is an error in a workflow.

Error Acknowledgment: A new button in execution logs allows users to acknowledge that they have viewed the errors.

What actions are covered in Phase 1?

– Webhook & Custom webhooks

Premium Actions: Slack, Array, Custom code, Chatgpt, Google sheets

Facebook: Add to a custom audience, Remove from the custom audience, Conversion API, Messenger, Interactive messenger

Instagram: Instagram dm, Interactive messenger

How to Use It?

– Click on “Workflow Settings” to set up the emails for receiving notifications.

– Use the “Needs Review” tab in workflows to view a list of workflows with errors.

WF List Page

– Click on any item to navigate to the execution logs.

– Mark errors as read to acknowledge them.

Execution Logs – Before

Points to be noted:

– By default, all sub-account admins will receive these emails.

– Email recipients can be added or removed as needed.

– Users will receive an email immediately when an error occurs in a workflow.

– The “Review it” button on the email will take the user to the needs review tab

– Users will receive only one email every 24 hours. A subsequent email will be sent if new errors are detected after this 24-hour window.

Email

What’s Next?

In the future, we’ll allow users to customise the types of errors they receive notifications for and adjust the time intervals for receiving these notifications.

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