Gain clarity on auto-recharge issues with detailed failure reasons right in your email notifications.
🌟 What’s New?
When an auto-recharge doesn’t go through, agency admins will now receive a detailed email specifying the exact reason for the payment failure. This means quicker resolutions and improved transparency!
🔔 Here’s a breakdown of the failure messages you might encounter:
– Insufficient Funds: The client’s account doesn’t have enough funds to process this payment.
– Authentication Required: Payment needs authentication. Please ask the client to log in and authenticate the payment.
– No Default Payment Method: Oops! There’s no default payment method set. Ask the client to log in and choose one.
– Card Declined by Bank: The bank has declined the card. Please notify the client to re-attempt the payment or consider changing the card on the platform.
– Other Card Issues: The card was declined for unspecified reasons. Please guide the client to log in, re-attempt payment, or update card details.
Stay informed, act swiftly, and ensure a smoother billing experience! 💳🚀