We are excited to introduce a valuable feature to enhance your calendar’s capabilities: the Consent Checkbox. This new addition allows you to include a consent checkbox in your calendar settings, which will be displayed on the booking form when your contacts provide their phone numbers during appointment bookings. Here’s what you need to know:
Why it matters
– Compliance: The Consent Checkbox is crucial for compliance, especially regarding A2P 10 DLC regulations. It helps you avoid compliance issues with telecom providers.
Enabling the Consent Checkbox
– When selecting a default form in your Calendar settings, you’ll now find an option called “show consent checkbox.”
– By default, this option is enabled for your convenience. However, if needed, you can disable it.
– Recommendation: We strongly recommend keeping it enabled to ensure you capture vital information such as consent and the IP address of the contact who agrees by checking the checkbox during the appointment booking process.
Customizable Text
– You have the flexibility to customize the text of the consent checkbox to align with your specific requirements.
Viewing Consent Details
– Once an appointment with consent is booked, you can effortlessly access the consent details in two convenient ways:
– Appointment List View: Click on the three dots menu for the specific appointment, and select “View Consent.” This will display the consent information associated with that appointment.
– Contact’s Activity Tab: In the contact’s activity tab, you’ll notice an icon next to appointments for which consent was provided during booking. Clicking on this icon will reveal essential appointment details, including the consent text accepted by the contact, as well as the contact’s IP address at the time of providing consent.
This feature empowers you to ensure compliance, gather consent, and maintain transparency in your appointment booking process. We believe it will be a valuable addition to your calendar management toolkit. Thank you for choosing our service, and we look forward to your continued success!
Learn More: Consent Checkbox for Compliance
